theopsroom Guide
theopsroom runs a fulfilment warehouse (a 3PL) for online sellers: it receives their stock, keeps it on shelves, packs and ships their Shopee, Lazada, TikTok Shop and Shopify orders, keeps each shop’s stock in line with the shelves, handles returns and bills each seller monthly. More about theopsroom.
Find your part of the guide
Section titled “Find your part of the guide”- New to theopsroom? Sign in, then read Getting around theopsroom. On a phone? See Use theopsroom on a phone.
- Sellers: start here: orders, products and publishing, stock, gifts, returns, labels and invoices.
- Warehouse staff: start here: receiving, put-away, Pick & Pack, couriers, handover, returns and invoices.
- Admins: start here: clients, users, shop connections, settings and invoices.
- Everyone: the Overview, appearance, PDFs and more.
- Data and privacy: what theopsroom stores and who can see it.
Each task has its own page: what it’s for, the steps with pictures, what each button and field means, and what to do when something goes wrong.
Marketplace app reviewers: sign in with the reviewer login from your app submission. It is a seller login, so the Sellers pages explain what you’ll see. Each marketplace’s permissions are listed on Connect a Lazada shop, Connect a Shopee shop and Connect a TikTok shop.
The pictures use made-up sample data. Numbered marks on each picture match the numbered notes under it, and your screen may look different.