Filter and download enquiries

This page is for website editors. Open Website, then Enquiries. Questions come from your enquiry form.

Read an enquiry

Choose an enquiry to open it. Their answers lists each question with what the visitor wrote or picked. If the form had no questions of its own, it says “No answers to the form’s questions.”

Filter by answers

1. Press + Add filter. (It shows once your form has questions.)
2. Choose a question.
3. For a pick question, tick the options: it shows enquiries that answered any of them. For a number question, fill in From, To or both. Both ends count.
4. Press Apply filter. Back returns to the list of questions.

Each filter shows as a chip. Press its x to remove it, or Clear all to remove every one. The page says how many match, for example 3 enquiries match. Filters work together with the status buttons (All, New, Contacted and the rest) and the search box.

Download a CSV

Press Download CSV. The file has the enquiries that match what is on screen (the status, search and filters), one row each, with a column for every question. It opens in Excel or Sheets, and phone numbers and numbers stay as typed.

If something goes wrong

What you see	Why	What to do
No + Add filter	The form has no questions of your own.	Add some on the Enquiry form tab.
“No enquiries match.”	The filters rule everyone out.	Remove a chip or press Clear all.
“From can’t be more than To.”	The range is the wrong way round.	Swap the two numbers.
“Enter numbers only.”	A number box has other characters.	Type digits only.
Old enquiries show an old question wording	They keep what the visitor saw.	Nothing to do.