Change someone's email, see their activity

On Admin → Users, admins can change the email of anyone in their company. Platform admins can do the same from Platform → All users.

Steps

Click Change email on the person’s row.
In “Change email for …”, type the New email and press Send confirmation.
You see “Confirmation sent to” the new address. The email changes when the link is clicked. It works once and lasts 24 hours.
Press Copy link if you’d rather send it yourself, then Done.

Their old email keeps working until the link is clicked. After it, the new one signs in and shows Email confirmed.

If email isn’t set up, you see “Email is off — copy the link and send it yourself.” Copy the link and send it.

Click Activity on the person’s row.
“Activity for …” lists the newest first, each with who and when: Password changed, Password set, Password reset link sent, Password reset, Email change asked, Email changed from … to …, Email confirmed. An empty list says “Nothing yet.”

Item	What it means
Email confirmed	The person clicked a link sent to this address, signed in with Google, or accepted an invite by email.
Not confirmed	Not yet. Forgot password? sends them nothing; give them a reset link if needed.
Waiting for …	An email change they haven’t clicked yet.

Message	Why	What to do
Type a full email address.	Not a full address.	Check it.
That email already belongs to another account.	Used by someone else.	Use another address.
That email has an open invitation. Use another address.	An invite for it is waiting.	Use another address or revoke the invite.
Too many emails asked for — try again later.	More than 5 in an hour for that person.	Wait, or copy the earlier link.
Enable this account first	The person is disabled.	Click Enable, then try again.
This link has expired or was already used. Ask for a new one.	The link is old or used.	Send a new confirmation.